Shipping & Returns
U.S. S H I P P I N GBracelets ordered and paid for will ship within 3-4 business days, unless otherwise noted in the description of the product. We primarily ship through USPS. After leaving our facility, USPS typically delivers in 2–5 business days. You will receive an email notification from us that contains tracking information once your order has been shipped.
I N T E R N A T I O N A L S H I P P I N GIf Customs charges occur please note that you, the buyer, are 100% responsible for the fees. We, the seller, are not responsible for customs charges. Please note that International orders can take up to 4 weeks to arrive after they are shipped since all orders must pass through customs and the time frame that this takes is totally out of our hands.
O R D E R I S S U E SIf you have any problems with your order, PLEASE contact us so that we can make it right. We truly want to please our customers and will always try our hardest to resolve any situations that come up.
Please keep in mind that the products you are buying are handmade so they tend to have variations from batch to batch (slight changes in color for example).
Damages: If you receive a damaged item, contact us immediately at email@example.com We will happily replace any damaged items provided they are reported within 24 hours of order delivery.
R E F U N D S / E X C H A N G E SAll Mudwater bracelet sales are final and cannot be exchanged.